System Status 0207 411 9974
Pricing

£ 45
Basic Licence

Dashboard Inbound Outbound Reporting Campaign set up Admin Options Help

£ 75
Agency Licence

Dashboard Live Reporting Inbound Outbound Reporting Campaign set up Mailings Admin Options Help Integration Database Integration

£ 60
Corporate Licence

Dashboard Live Reporting Inbound Outbound Reporting Campaign set up Admin Options Help Integration

Functionality

Functionality

Basic

Corporate

Agency

Performance Statistics - monthly against the company average

List of top overdue call backs

Operator wallboard

Campaign wallboard

Campaign dashboard

Create a new record and add to campaign

Statistics hourly/daily/monthly

Search facility

Sort by facility

Ability to search on full review

Re-allocating records

Campaign Analysis (no budget reporting)

Telemarketing Analysis

Performance

Queued Jobs

Campaign Analysis (including budget reporting)

Data enhancement

Campaign Margin Analysis

Operator Margin Analysis

Operator Timesheet

Call Centre (Campaign) Revenue

Capacity forecast (detailed)

Capacity forecast (summarised)

New/Edit Campaign Wizard

Edit Campaigns

Edit Clients

Edit Data Owners

Fulfilment Email

Escalations

Calendar Invitations

Email Campaigns

Mailshots

Change Password

Create/Edit Users

Create/Edit Extensions

Log Operator hours

Create/Edit Sub Companies

Users

Manager

PAF software

TPS checking

Click-to-Dial (Zoiper)

Marketo Integration

Sugar CRM Integration

SalesForce Integration

InfusionSoft Integration