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A fit for purpose telesales or telemarketing campaign management software as a service that has 25 years of experience built in from over 7000 client campaigns of every type.  

 

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What is it?

Connect TCM is a fit for purpose telesales or telemarketing campaign management software that was developed over 25 years in a telecoms environment. It can link to a telephone system or VOIP telephony (subject to suitability) to give you click to dial functionality. It will manage multiple campaigns effortlessly and produce reports at the touch of a button, based on the answers to the campaign questionnaires. Email fulfilment, sales leads and appointments are also created from within the system without distracting agents from their calls.

Who should use it?

The technology is designed for any telesales/telemarketing operation or internal team that needs structure and great productivity. The transparency & reporting that the system provides is unrivalled, allowing you to achieve the best results from phone based sales or marketing.

How does it work?

The web based technology uses a prioritised calling list linked to a campaign questionnaire with agents allocated data for each calling campaign or long term sales project. Data can be fed in via a spreadsheet or linked to Salesforce via an API.

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